Shipping Policy
How to initiate a return, refund, or replacement request:
Please inspect your order as soon as you receive it. If you find there is a manufacturing defect or there are incorrect or missing items from your order, contact us within 72 hours of receiving it with photos and videos. We will evaluate the issue and help you out promptly. Email us at hello@plungeactivewear.com or contact us at +91 77081 53330.
Our address is: Sreevari Apparels P Ltd, SF no 399/2, Level Crossing Road, Irugur, Coimbatore - 641103.
Returns, Refunds, or Replacement on prepaid orders:
- Order cancellation/refund is allowed before dispatch only if the order is not dispatched within 5 working days. Refunds will be issued automatically and the payment will take 5-7 days to reflect in the account.
- Shipping fee is non-refundable.
- All exchange and replacement requests are subject to our approval of your request and stock availability.
- We accept return/refund or replacement requests only if the original invoice and packaging are retained.
- We do not accept return or refund requests on any sale or clearance items.
- While our products are based on standardised sizes, these are not one-size-fits-all. We request you to double-check sizing with our size charts.
- A delivery fee is applicable on every prepaid order with a value below Rs 999. No delivery fee is applicable on any order value aboveRs 999 .
- We offer express delivery at an additional fee on prepaid orders.
Shipping, Returns/Refunds, or Replacements on Cash-on-Delivery (COD) orders:
- A delivery fee of INR 50 is applicable on every Cash-on-Delivery (COD) order. This delivery fee is non-refundable.
- For refunds on COD orders kindly share your bank account details for us to transfer.
- We do not offer express shipping on any Cash-on-Delivery (COD) orders.
We appreciate your trust in Plunge.We’re here to serve you. If you encounter any issues or have questions about our returns/refunds, or replacements policy, please contact us. We promise to help you!
